FAQ

<Payment>

What currency are your prices in?

Prices are in Singapore Dollars (SGD).

 

What modes of payment can I use?

We currently accept credit card payment through Stripe.

 

<Shipping and Delivery>

Where do you ship to?

We ship internationally.

 

How much is domestic shipping?

Shipping will be calculated at checkout.

 

How much is international shipping?

It all depends on your location, and the total weight of your order. We make use of real-time dynamic shipping rates, to ensure that you get the fastest, cheapest, or best value for money. This means that our rates are always updated so that you get to choose from a selection of couriers that best suit your needs. We hope the accurate reflection and visibility of rates will bring confidence to all our Dumplings!

   

<Orders>

When will my order reach me?

All orders are packed and shipped out within 2 working days after purchase on this website. You will receive an order confirmation email, as well as an email with tracking information once your order has been processed.

Do expect delays as shipping loads have increased due to Covid19.

 

<Returns and Exchanges>

I changed my mind on a product and would like to return it.

We currently do not accept returns or exchanges.

 

<Others>

Do you guys have a brick-and-mortar store?

We are a purely e-commerce business, with no plans for a physical retail space.

 

If you still have any doubts, please drop us an email at support@apocalypticdumplings.com. We're always happy to help!